Due to the rise of mobile phones and internet, the number of people buying from e-commerce is increasing rapidly even in small areas of the country. 72 percent of customers believe that they have increased their purchases from e-commerce platforms. 21 percent said that they are buying the same amount as before. Seven percent have done less shopping, however.
The report released by FICCI and Deloitte on Monday said that the e-commerce sector is rapidly expanding the market in second and third tier cities. The income of middle class people is increasing. In such a situation, e-commerce is getting help from this. According to the report, the e-commerce market was expected to cross $ 85 billion by the end of 2023.
59% said that goods are available at low prices
According to the report, 59 percent believe that good goods are available at low prices on e-commerce. That’s why they shop. 59 percent people go because of the facilities. 56% said that they find it convenient to return items if they don’t have the items of their choice. 51% shop because they get special offers. 7% said that their shopping experience is good.
45% people order groceries from Quick Commerce
In the survey, 45% people said that they order groceries from Quick Commerce because its delivery is quick. 49% people in metros and 47% people in tier-1 cities order items from Quick Commerce. 50% women also use this platform. 43% men use it.
